Last Updated: January 6, 2016

White Stagg, LLC d/b/a Halo Smart Labs. (“Halo Smart Labs”, “us”, “our”, and “we”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our service.

By visiting http://halosmartlabs.com/legal/, any of its subdomains, using one of our mobile applications or any other website on which a link to this policy appears (collectively, the “Site”) or using any of the services available at or through our Site (“Services”), you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree with the terms and conditions set forth below, please do not use or access the Halo Smart Labs’ Services or Site. By accepting our Privacy Policy and Terms of Use (found here: located at http://halosmartlabs.com/legal/), you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.

Types of Data We Collect

We collect “Non-Personal Information” and “Personal Information.”  Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

Information You Provide to Us
  • We may collect Personal Information from you, such as your first and last name, e-mail and mailing address, phone and password when you create an account to log in to our network (“Account”).
  • When you purchase any products or services on our Site we and /or our payment processor will collect all information necessary to complete the transaction, including your name, credit card information and billing information.
  • We retain information on your behalf, such as files and messages that you store using your Account.
  • If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
  • When you participate in one of our surveys, we may collect additional information that you knowingly provide.
  • When you post messages on the Services or on a Social Networking Site (“SNS”) where we have a page or presence (collectively “SNS Pages”), the information contained in your posting may be republished on our Site and other users may be able to see them.
Information Collected via Technology
  • In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.  We track this information using cookies, or small text files which include an anonymous unique identifier.  Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive.  Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
  • We may also use third party analytics services such as Google Analytics or Google Adsense to collect information about how you use and interact with our Services. Such third party analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit and which site referred you to the Site.
Data Collect from Halo and/or Halo+
The Halo and/or Halo+ software imbedded in the Halo Smart Lab device you purchased collects:
  • Information input during setup
  • Environmental data from the Halo and/or Halo+’s sensors
  • Technical information from the device

Information input during setup. When you install Halo and/or Halo+ Software, you’ll be asked for information like your postal or ZIP code as well as where in your home you’re installing it. This information helps to customize your experience by, for example, enabling Halo and/or Halo+ Software to inform you where an event is occurring.

Environmental data from Halo and/or Halo+’s sensors. We collect data from several sensors built into Halo and/or Halo+ device. These sensors collect environmental data such as particulate and carbon monoxide (CO) levels, current temperature, humidity, and barometric pressure in the room. Recording environmental data allows Halo and/or Halo+ to do things like give you warnings and alarms when it detects smoke and CO in your home.

Technical information from the device. In order to improve your experience over time and help troubleshoot any problem you may encounter with Halo and/or Halo+, we record your Halo and/or Halo+ model and serial number, software version, and technical information such as sensor status, Wi-Fi connectivity, all sensor values (including photoelectric, ionization, carbon monoxide, temperature, humidity, battery sensor values) install date, replace date, and battery charge level.


Use of Your Personal Information

In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways:

  • to facilitate the creation of and secure your Account on our network;
  • identify you as a user in our system;
  • provide improved administration of our Services;
  • provide the Services you request;
  • improve the quality of experience when you interact with our Services;
  • send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
  • send you administrative e-mail notifications, such as security or support and maintenance advisories;
  • respond to your inquiries related to employment opportunities or other requests, and
  • to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.

 

Use of Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience.  We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site.  This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, and other third parties at our discretion.

Disclosure of Your Personal Information

We disclose your Personal Information as described below and as described elsewhere in this Privacy Policy.

Third Party Service Providers. We may share your Personal Information with third party service providers to: provide you with the Services that we offer you through our Site or Mobile Application; to conduct quality assurance testing; to facilitate creation of Accounts; to provide technical support; and/or to provide other services to the Company.

Other Disclosures. Regardless of any choices you make regarding your Personal Information (as described below), Company may disclose Personal Information if it believes in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on Company; (c) to protect or defend the rights or property of Company or users of the Services; (d) if we merged into or acquired by another entity, personally identifiable information may be transferred to such entity as a part of the merger or acquisition and/or (e) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or Terms of Use.

Links to Third Party Websites

As part of the Service, we may provide links to or compatibility with other websites or applications.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy applies solely to information collected by us through the Site and the Service.  Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service.  To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.  We encourage our users to read the privacy statements of other websites before proceeding to use them.

Your Rights Regarding the Use of Your Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.  Please note that notwithstanding the promotional preferences you indicate by unsubscribing, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

Security of Your Personal Information

We implement security measures designed to protect your information from unauthorized access.  Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.  We further protect your information from potential security breaches by implementing certain technological security measures. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  While we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security. By using our Service, you acknowledge that you understand and agree to assume these risks.

Children

We use reasonable efforts not to collect, use or disclose personally identifiable information from children under the age of 13. The Services are not targeted at children, and children may not register for any of the Services.

International Visitors

Our Services are hosted in and intended for use in the United States by U.S. residents and in Canada by Canadian residents. If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal information to the United States to Halo Smart Labs. By providing your personally identifiable information you consent to any transfer and processing in accordance with this Policy.

Changes to This Privacy Policy

We reserve the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site.  Significant changes will go into effect 30 days following such notification.  Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

Contact Information

If you have any questions regarding this Privacy Policy or the practices of the Site or wish to correct any of your personal information, please contact us by sending an email to policy@halosmartlabs.com.